Platform Overview
Alianza’s award-winning hosted voice platform is an end-to-end, turn-key solution for broadband service providers seeking to quickly deploy the most innovative and most profitable VoIP services available.
Service Delivery
Alianza's next generation platform services are delivered on shared network infrastructure, hosted in the cloud, and deployed on a Software as a Service (SaaS) model that eliminates capital expenses and
de-risks VoIP deployment and product innovation decisions.
Platform Administration
All six of the core platform components are unified through Alianza's logic layer, providing a seamless back-office experience through the Administrator Web Access Portal. This portal is where operators do everything from creating new products to provisioning new customers and performing all technical and customer support functions. Alianza's fully-integrated platform saves operators time and money by decreasing management overhead related to voice services.
Integration
Alianza offers service providers a single Application Programming Interface (API) with over 350 web services as well as a standardized set of data feeds. Leveraging Alianza's API and data feeds enable service providers to seamlessly integrate voice administration, provisioning, and support functions with existing back office Operational Support Systems (OSS) and Billing Support Systems (BSS); helping to maximize automation of processes, reporting, and scalability.
End-User Self Support
Alianza also offers service providers a fully-branded End-User Portal that customers may access to manage their voice account, view call reports, add new products & services, modify their call handling preferences and much more.