Alianza is seeking a full-time Voice/VoIP Engineer to join our technology team with responsibility for all things related to our voice platform. As a thought leader in cloud-based voice Alianza is moving aggressively forward into virtualized and next-gen voice. This position works closely with other VoIP engineers and the systems engineering teams to constantly innovate and improve the Alianza voice platform.  


  • Ensure overall availability and stability of the Alianza voice platform and network
  • Design, architect, configure, and manage our next-gen voice network - Collaborate with the Systems Engineering team when needed
  • Be responsible for researching and learning about new versions, features, hardware and technology advancements that will enhance VoIP deployment
  • Research and recommend innovative voice solutions, develop models and plans for consolidating and virtualizing infrastructure
  • Identify and proactively resolve voice infrastructure/network issues and identify and manage risks and issues as a subject matter expert for daily operational support and projects
  • Own device and carrier certification projects (interop testing on new devices and carriers)
  • Provide continuous evaluation of the company's voice infrastructure and initiate expansion or remediation projects to support growth and mitigate risks 


  • 5 years of Voice, LAN/WAN experience, design and troubleshooting
  • Expertise with high-performance/high-scalability telephony architecture
  • Excellent understanding of all aspects of SBCs – preferably Oracle/ACME, but others welcome
  • Experience with, or interest in, migrating hardware based voice infrastructure to virtualization with automation/orchestration
  • Deep understanding of VoIP/SIP technology
  • Understanding of NAT traversal solutions, IP QoS protocols, MPLS, EPLs
  • Strong IPV4/IPV6
  • Excellent SIP call flow debugging skills
  • Experience with all modern codecs and protocols
  • Hands-on experience with FreeSwitch, Asterisk, OpenSIPS or equivelant a plus
  • Experience troubleshooting large scale deployment of SIP/VoIP phones, MTA’s, eMTA’s (DOCSIS)
  • Experience with IMS/FTTH/Packet Cable helpful
  • Linux/Unix understanding and ability to navigate through a system, look at logs, etc.
  • Highly analytical and detail oriented
  • Excellent verbal and written communication skills
  • Experience with virtualization and cloud computing a plus
  • Passion for DevOps and continuous delivery a plus


Lindon, Utah