One of the topics I've been talking with customers and prospects about lately is innovation. Usually, when people discuss VoIP and UC innovation, they think of the highly visible, cool new end-user products and features. This is what I refer to as, "above-ground innovation". But above-ground innovation is only half of what we focus on when it comes to innovation at Alianza. The other kind of innovation is what I call "below-ground innovation" and it's all about less visible supporting services and solutions that make service providers more efficient and accelerate revenue.
As we mark our 10th anniversary transforming cloud communications, it's time to reflect back and look forward.
Inform your voice network evolution and VoIP road map. Learn how the cloud can help you with cost reduction initiatives, virtualizing voice infrastructure and powering new service launches.
This month Alianza turned 5 years old. As I mentioned in my first post Voice Business Transformation: Why I Founded Alianza, our team has set out to use the cloud to deliver what service providers have been asking for: a clear business model, not just cool technology.
Yesterday we announced that ViaSat selected Alianza to power their newly launched Exede Voice residential phone service. Given integration, customization, and control we provide, this is not outsourcing VoIP and it isn't a white label approach either. ViaSat embraced a whole new approach: cloud sourcing VoIP.
In December of 2008 I completed the sale of my company, GetFon, to AT&T. It was the end of a great ride and the beginning of another as Alianza was founded just one month later. At Alianza we are applying what we learned at GetFon to a new and much larger and more compelling opportunity: transforming service provider voice delivery.