Business Cloud Communications

UCaaS built with your customer experience in mind. Offer your business customers a better way to connect, communicate, and collaborate in the cloud.
Business Cloud Communications

What Is Business Cloud Communications?

It's an all-in-one communication solution that's easy for you to consume, package, and manage.

Business Cloud Communications is a robust and flexible communications solution designed with team collaboration, mobility, and customer experience in mind. Customers moving from a PBX gain rich functionalities, including auto-attendants, extension-to-extension dialing, customizable calling plans, advanced call handling, unified communication apps for mobility, and collaboration tools for team messaging, video conferencing, virtual whiteboards, and more. 

Service providers can extend their business identity and features to other devices — including smartphones and PCs — using our co-brand or custom brand options.

Business Cloud Communications Benefits Service Providers

It's never been easier to expand your offerings with UCaaS. For a truly unified communications solution, we've combined our carrier-grade, voice-first platform with modern video meetings, messaging, and collaboration tools.

Eliminate CAPEX

No upfront CAPEX needed with our cloud-based SaaS model for consistent profitability.

Digital Transformation

Go to market quickly with remote deployment and provisioning — regardless of your customers’ locations, devices, or infrastructures.

Operational Simplicity

Streamline the customer experience. Within minutes, a new hire can chat, talk, meet, and share.

Business Cloud Communications

Regain Market Share

Bundle this all-in-one UC tool with your existing product suite to gain a leg up on the over-the-top competitors.

Grow Revenue

There’s a clear market need for mobility, chat, and video conferencing — yet only 30% of businesses currently use UCaaS solutions.

Predictable, Healthy Margins

Keep revenue growth and monthly costs in sync with scalability that easily meets your customers’ needs.

We see a significant opportunity to announce some critical needs in our business and, of course, like everyone else, we’ve got revenue growth targets. Our industry is challenged with a lot of legacy technology in the voice space, and our customers are looking for a solution that suits their needs, provides modernized technology, and sets them up for future growth opportunities.”
Scott Velting, VP of Product ManagementLumen

Business Cloud Communications Packages

Whether your customers simply need phone service or want enhanced features for mobility and collaboration, Business Cloud Communications does it all within three tiers of service.


Voice Portal

Users can configure a variety of settings to customize their call experience with ease.


Add an extension or direct numbers in minutes. Cloud voice margins scale in-step with your customers’ needs.

Disaster Failover Plan

Safeguard against outages and customer downtime — instant forwarding keeps calls connected. 


Create a group or set up a queue to route calls the way your customers want in a simple, intuitive interface.


Desktop & Mobile Apps

Your customers can utilize smartphones and PCs — without moving to an all-IP system.

Instant Messaging & SMS

Group and private chats and 1:1 messaging enable workers to connect on channels centered on their needs.

Advanced Provisioning

Within minutes of joining, an end user can get their own phone number, download the app, and sign in.

Modern UX

Dark/light mode, global search, and custom presence statuses create a personalized user experience.


Whiteboard Collaboration

Ideate in real-time with virtual whiteboard sessions and download the notes afterward.

Meeting Management

Stay connected with scheduled and ad-hoc meetings, view past meeting details, and meeting transcriptions. 

Meet on Any Device, Anywhere

With robust controls, host or present video, audio, screen share, and more on any device with the Alianza UC app.

Secure Meetings

Built on Amazon Chimes video backend engine, all sessions are secure and scalable.

Alianza is set to position Xplornet Enterprise Solutions as a leader in Canada’s business VoIP solutions market. Like Enterprise Solutions, Alianza recognizes that each business is unique with different requirements. The scalable, customizable, and easy-to-use features of Business Cloud Communications will allow us to deliver another valuable solution to our enterprise customers."
Robbie Zetariuk, Vice PresidentXplornet Enterprise Solutions
Horizon Telcom

Customer Success Story50% of Horizon's Annual Revenue

Learn how Horizon accelerated their fiber build ROI and launched true anywhere communications.
Business Cloud Communications
Business Cloud Communications is a powerful communication tool that accelerates growth and revenue.

Let's Talk

Want to know more about our cloud platform? Book us now for a quick chat.

In order to exceed customer expectations and deliver great customer experiences, you need to take a thoughtful approach to selecting digital technology.

The solution should be built with features that appeal to consumer’s digital driven lifestyle.

Let us show you why our cloud platform is the ideal solution to your challenges.