Revised: August 22, 2021
For the purposes of this policy, Alianza defines the term “Customer” as an entity with which Alianza has an established direct relationship, the term “End-User” as any person that uses the services provided by Customers that are based on the services provided by Alianza, and the term “Visitor” as an individual that visits one of our websites (for example, www.alianza.com) or responds to our marketing campaigns.
Any information stored by Alianza is treated as confidential. All information is stored securely and is accessed by authorized personnel only. Alianza implements and maintains appropriate technical, security, and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft, or disclosure.
We do not sell Personal Data and we share it only with our advisors, suppliers, and selected partners and only to the extent it is necessary to provide our services, facilitate a transaction or an event related to you, or when required or permitted by law. You may separately agree to provide your Personal Data to third parties that provide content for Alianza, to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your Personal Data will be subject to their privacy policies.
The type of information we are legally required to disclose may relate to criminal investigations or government tax reporting requirements. In some instances, such as a legal proceeding or court order, we may also be required to disclose certain information to authorities. Only the information specifically requested will be disclosed and we will take precautions to satisfy ourselves that the authorities that are making the request have legitimate grounds to do so. There are some situations where we are legally permitted to disclose Personal Data, such as employing reasonable and legal methods to enforce our rights or to investigate suspicion of illegal activities.
If you represent a Customer of Alianza or are an End-User, Alianza may collect your name and/or email address. This information is used to grant you access to our platform and software. We also collect the password you provide to access your account. Alianza may also collect and store other types of data necessary for us to provide our platform, software, and services, including, but not limited to the following:
If you are a Visitor to our website only and are not a Customer or End-User, then this section is relevant for you. In general, you may visit any of our websites without providing us with any directly identifiable Personal Data. However, we may collect indirectly identifiable (pseudonymous) information from you, which includes your IP address used to track unique visits to our site for analytic purposes. To grant you access to protected and secure resources we may collect your name, postal address, and email address, to fulfill your requests for information including white papers, allow you to download updates to our products, or participate in feedback surveys. In other instances, we may ask you to provide us with information such as your product interests so that we can send you only the information that is useful to you, including articles, newsletters, product and service alerts, new product and service announcements, and event invitations. Please note that providing directly identifiable Personal Data is optional. When you receive your confirmation email or when you receive any email from Alianza, you will be given instructions on how to remove yourself from the list.
Alianza may access and use Personal Data as reasonably necessary to perform activities including but not limited to) the following:
End-Users and Customers can update certain Personal Data directly by accessing account settings at any time. For other information that cannot be directly updated by you, please contact us and we will respond to you within 3 business days.
Alianza does not share Personal Data with third parties for purposes except as described in this policy. We will never share, sell, or rent your Personal Data to third parties for promotional use. Note that Alianza has no control over Customer policies related to Personal Data. We may disclose or use aggregate or de-identified information for any purpose. For example, we may share aggregated or de-identified information for business or research purposes. This information will not include Personal Data information on an End-User.
We use these technologies with our website visitors in a de-identified fashion. We may also use third-party analytics and marketing integration services such as those by Google, to help us track and optimize our website performance and Customer-facing marketing. These third parties may also use both cookies and pixels to help us better manage content on our site by informing us what content is effective. These third parties are prohibited from using collected data for any purpose other than as a service provider to us.
Alianza takes security very seriously. Our development and operations teams work to protect the information provided from loss, misuse, and unauthorized access or disclosure using a variety of industry-standard administrative, physical, and security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. These steps consider the sensitivity of the information we collect, process, and store.
Our development, operations, and security teams ensure the continuous monitoring and development of the platform to ensure it is secure and to prevent abuse and fraud.
Alianza hosts data with hosting service providers in the USA. The servers on which Personal Data is stored are kept in a secure, controlled environment. While we take reasonable efforts to guard your Personal Data, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be safe from intrusion by others, such as hackers.
Where data is transferred over the Internet as part of a website or SaaS Product, the data is encrypted using industry-standard SSL (HTTPS).
Where downloadable products are used, the responsibility of securing access to the data you store in the Downloadable Products rests with you and not Alianza. We strongly recommend that you protect your data against unauthorized access to your password and to your computer or device.
Confidentiality. Alianza’s personnel are required to enter into confidentiality agreements restricting the distribution of any confidential information (including Personal Data).
As a general principle, we keep Personal Data for as long as necessary to achieve the purposes for which they are being processed
At all times, we may retain data in a non-personally identifiable format for as long as the information is needed for our research, statistical analysis, product development, and other purposes.
We do not process any data concerning minors (under the age of 18) nor are our solutions directed to minors. If you learn that a minor under age 18has provided us with Personal Data without parental consent, please contact us.
We do not knowingly collect any Personal Data from anyone who we know to be under the age of 13. If we discover that a person under the age of 13 has provided us with Personal Data, we will use commercially reasonable efforts to delete such person’s Personal Data from our system.
Changes will be posted on this page. If we make a material change to our privacy practices, we will provide notice on the site or by other means as appropriate.
If you have any questions, please feel free to contact [email protected].