The state of voice demands change. There’s no escaping that fact; service providers will need to make a change this year or in the next two-three years. We also think that service providers should change and rethink the approach for virtualizing voice. That’s the gist of the great conversation I had with Liz Coyne, editor of The New IP, earlier this week. During the conversation we explored why an alternative approach is needed and how service providers can evolve their voice network infrastructure through cloud-based, hosted NFV.
I spend many hours talking with executives and senior leadership at all types of broadband service providers—cable companies, ISPs and telcos. I really like to dig in and see what challenges they face, what keeps them up at night and what goals they are driving for and how they want to improve their companies. For those that have delivered VoIP services for decades, including CLECs, ILECs and cable providers—executives at those companies are facing a changing and challenging landscape for their voice services over the next five years.