Alianza announces the completion of our merger with CounterPath and the launch of Business Cloud Communications

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Upgrade VoIP to the Cloud

Better for You. Better for Your Customers.

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Join Service Providers That Upgraded

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Continuum
Eagle Communications
Midwest Energy & Communications
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Cloud Sourcing VoIP

Businesses in every industry are adopting cloud-based applications and infrastructure to accelerate the pace of innovation, avoid upfront capital investments and simplify operations. The telecommunications industry is no exception.

With the cloud, voice becomes an application on your broadband network with massive simplification, a compelling business case and new service possibilities.

Easy Migration

Our team has been there and done that, many times (over 40 service providers and counting). We have an established onboarding methodology, dedicated team and extensive tool set. This means near-zero customer impact and a fast, easy process for your team.

Modern Web-Scale Platform Built for Service Providers

Hosted Softswitch

Service resale solution
Built on third-party vendor solution
Legacy software

Cloud Voice Platform

Purpose-built for service providers
Proprietary software
Virtualized, web-scale cloud model

Service Agility

  • Limited ability to customize products
  • Roadmap dependent on other vendors

  • Full customization
  • Ability to differentiate
  • Agile roadmap with rapid feature delivery

Operational Model

  • Limited integration
  • Manual, “swivel chair” process

  • Full back office integration
  • API-driven automation and flow-through provisioning

Availability

  • Active-standby architecture
  • Prone to disruption and outage

  • Active-Active architecture
  • Most resilient

Scalability

  • Hardware constrained

  • Elastic and unlimited

Business Model

  •  Complex, feature-based pricing
  • Based on third-party vendor licensing
  • Margin stacking

  • Simple, flat-rate price per user
  • Lowest TCO (COGS and OPEX)
  • Aligned with your success

Customer Support

  • Limited visibility and control

  • Real-time data and troubleshooting tools

Focus on Your Success

  • No, most are retail service providers
  • May compete with you

  • 100% service provider focus
  • No conflicts

Hosted Softswitch

Service resale solution
Built on third-party vendor solution
Legacy software

Service Agility

  • Limited ability to customize products
  • Roadmap dependent on other vendors

Operational Model

  • Limited integration
  • Manual, “swivel chair” process

Availability

  • Active-standby architecture
  • Prone to disruption and outage

Scalability

  • Hardware constrained

Business Model

  •  Complex, feature-based pricing
  • Based on third-party vendor licensing
  • Margin stacking

Customer Support

  • Limited visibility and control

Focus on Your Success

  • No, most are retail service providers
  • May compete with you

Cloud Voice Platform

Purpose-built for service providers
Proprietary software
Virtualized, web-scale cloud model

Service Agility

  • Full customization
  • Ability to differentiate
  • Agile roadmap with rapid feature delivery

Operational Model

  • Full back office integration
  • API-driven automation and flow-through provisioning

Availability

  • Active-Active architecture
  • Most resilient

Scalability

  • Elastic and unlimited

Business Model

  • Simple, flat-rate price per user
  • Lowest TCO (COGS and OPEX)
  • Aligned with your success

Customer Support

  • Real-time data and troubleshooting tools

Focus on Your Success

  • 100% service provider focus
  • No conflicts

From the outset, Alianza demonstrated strong commitment to innovation and driving additional value for our customers. The Alianza team and its innovative technology are outstanding; its cloud-based VoIP solution is the future of cable voice and is clearly the best choice for Eagle Communications.

Travis Kohlrus, General Manager
Eagle Communications

Our Cloud Voice Platform is the Choice for Voice

Hosted softswitches and white label programs from retail providers was once the way to go, but given how technology and the market has evolved, service providers can see better margins, service agility and customer experience by upgrading with our Cloud Voice Platform. Our solution can power your entire communications portfolio and help you launch new services and revenue streams.

Over sixty communication service providers with more than 300,000 seats have chosen our solution to power their VoIP services.
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SUPERIOR BUSINESS MODEL

Our success-based SaaS and zero-CAPEX pricing provides you with the best cost model and long-term economics.
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Easiest to
Manage

Our elegant web portals give you ultimate visibility and control. Using our extensive APIs, enjoy automation of key processes and integration with your back-office.
Feature

Agility and
Innovation

Our solution is feature-rich and customizable, and we deliver new features continuously so you can take voice to new heights.Our solution is feature-rich and customizable, and we deliver new features continuously so you can take voice to new heights.
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Service
Provider Focus

We are 100% cloud and service provider only. We built the solution with modern, virtualized software and we focus all our resources on you.

Talk to an Expert

Discover why your colleagues have made the switch. Schedule an exploratory call today.