For service providers that have relied on Metaswitch to power their voice networks, the next steps are critical to align resources and allocate budgets to execute on a new path forward for the business.
Microsoft’s decision to discontinue sales of Metaswitch deployments signals that the fuse has been lit for eventual End of Support and End of Life notices over the next few years. Telcos and communications services providers (CSPs) have only a few choices ahead of them as they plan the future of the business.
Ride out revenue churn with no significant investments in improving product or customer experience for voice product portfolios.
Leverage alternative legacy softswitch solutions to build a new “old” on-premise voice service with a similar risk of end of life. (EOL)
Select an OTT UCaaS / CCaaS provider to resell. High potential for channel conflict, customer confusion, and margin reductions over time.
Engage a strategic partner that supports the entire portfolio with cloud-based services built for telcos and a commitment to ongoing innovation.
Supports all 6 core voice use cases: Residential, Analog Business Lines, Specialty Lines, SIP Trunking, Hosted PBX, and UCaaS
Purpose-built to meet the complex needs of service providers: Automation drives successful products, plus tools to integrate PSTN, device provisioning & reporting
Next-gen cloud architecture to align with the service levels expected from the most demanding carriers for high availability and scalability metrics
Partner mindset – exclusive focus on service providers, “don’t sell against,” no incentive to disintermediate customer relationships
Team built for the moment – Bringing extensive experience from Metaswitch, Broadsoft, Ring Central, Crexendo, Level 3 Communications, and others
Deep expertise and experience in migrating services from legacy voice platforms to the cloud, including people, processes, and tools
Bundling services with broadband is critical to the value telcos and CSPs bring to their business and enterprise customers.
The Alianza product suite replaces legacy analog/digital lines and SIP Trunks while giving end-user customers an easy upgrade path to Cloud PBX and Unified Communications with higher margins.
Additional upsell opportunities include Cloud Contact Center, Microsoft Teams Integration, and Business Text Messaging services.
We’ve successfully migrated service providers from virtually every switching platform on the planet, including Metaswitch. We know how to mitigate risk and move subscribers over safely. To show that your business and customers are in good hands, we’ll walk you through the measured steps we take to get to know your business before we execute or begin implementation.
No matter where you are on your transformation journey, our team is here to help.
Whether you’re just starting out or looking to optimize your existing solutions, connect with us today to explore how Alianza can support your goals.