Like many others, I follow various industry blogs to keep on top of trends and market news, and one of particular interest is by True North Advisors. True North Advisors is former BroadSoft c-level executives Michael Tessler, Scott Hoffpauir, and Jim Thole, for those who might not know. The firm provides strategic business guidance, thought leadership around technology, and insight from their learnings from the BroadSoft era.
People love texting. According to a CTIA Annual Survey, there were 2.1 TRILLION messages exchanged in 2019. Savvy businesses use SMS to connect, engage with their customers, and digitally transform communications for the markets they serve. With a business text messaging solution, service providers can leverage this powerful communications tool to better serve their customers. Business text messaging services are a great way for CSPs to improve market differentiation and expand commercial sales opportunities.
Inform your voice network evolution and VoIP road map. Learn how the cloud can help you with cost reduction initiatives, virtualizing voice infrastructure and powering new service launches.
At Alianza, our vision is to deliver the world’s best cloud communications platform for service providers. Over the last twelve years, we have developed a proprietary platform that includes a robust suite of voice products. Last fall we added business text messaging capabilities to our platform through our acquisition of Message Hopper. Today we took another big step forward in advancing our vision by completing our acquisition of CounterPath.
The Federal Communications Commission (FCC) added significant emergency service 911 regulations in order to improve public safety in 2020. We've enhanced our Cloud Communications Platform so service providers are in compliance and help people caught in emergency situations. Do you have a compliance strategy mapped out?
VoIP is great, it's growing, and it's essential to rural broadband that electric cooperatives deploying to connect their communities. Almost every electric cooperative delivers cloud communications as part of its broadband portfolio as it makes good business sense (see Top 3 Reasons to Add VoIP to FTTH).
Broadband Success Partners, in partnership with Alianza, has published a new white paper: Service Provider (R)evolution: Switch to Cloud Communications Platform. The paper explores how service providers can ditch the switch and use a cloud communications platform to be better prepared to succeed in this next decade of VoIP and UC.
We've written about softswitch replacement and migration, but it's not all about rip and replace. Another use case for a cloud communications platform is to power new business VoIP and unified communication services (what some call white label cloud PBX).
With the acquisitions of the VoIP 1.0 softswitch vendors, including BroadSoft, GENBAND, and Metaswitch, communication service providers are asking: what is the future of my VoIP softswitch network? Is my current supplier the one that can take me to the web-scale, cloud-centric future?
Your softswitch has had a good life. It's time to retire it before your switch techs do. For many technological innovations, what was considered state-of-the-art 15 or 20 years go has now gotten to the point where end of life is looming large. Softswitches are no exception. They may morph to a virtual form, but in reality the risks are still very real.
The cloud is one of the most impactful technological innovations of the past ten years. The way we build and consume software has changed radically and continues to evolve daily. As the value of cloud infrastructure and cloud software delivery becomes clearer, more vendors are looking for a way to jump on the bandwagon. In this rush to be seen as a cloud solution, new terms are being defined and old terms are being redefined. Separating true cloud solutions from vendors wanting to appear to have a cloud solution has never been more difficult. In this post, I attempt to clarify key cloud related terms, address how to determine if a vendor’s solution is truly cloud or is simply being marketed as cloud and explain why cloud sourcing is clearly the future-proof software delivery model for many services, including service provider VoIP.