We live in a world where fiction is meeting reality. A world where technology that seemed mere fantasy decades ago is now commonplace.
One of the biggest advantages of a cloud-based Unified Communications platform is the ability to recruit and integrate team members literally anywhere in the world.
Inform your voice network evolution and VoIP road map. Learn how the cloud can help you with cost reduction initiatives, virtualizing voice infrastructure and powering new service launches.
Who else remembers the early days of video conferencing? Back then everyone was in awe of it because the ability to have it was seen as a status symbol, due to extremely high set up and maintenance costs.
Like many others, I follow various industry blogs to keep on top of trends and market news, and one of particular interest is by True North Advisors. True North Advisors is former BroadSoft c-level executives Michael Tessler, Scott Hoffpauir, and Jim Thole, for those who might not know. The firm provides strategic business guidance, thought leadership around technology, and insight from their learnings from the BroadSoft era.
People love texting. According to a CTIA Annual Survey, there were 2.1 TRILLION messages exchanged in 2019. Savvy businesses use SMS to connect, engage with their customers, and digitally transform communications for the markets they serve. With a business text messaging solution, service providers can leverage this powerful communications tool to better serve their customers. Business text messaging services are a great way for CSPs to improve market differentiation and expand commercial sales opportunities.
At Alianza, our vision is to deliver the world’s best cloud communications platform for service providers. Over the last twelve years, we have developed a proprietary platform that includes a robust suite of voice products. Last fall we added business text messaging capabilities to our platform through our acquisition of Message Hopper. Today we took another big step forward in advancing our vision by completing our acquisition of CounterPath.
The Federal Communications Commission (FCC) added significant emergency service 911 regulations in order to improve public safety in 2020. We've enhanced our Cloud Communications Platform so service providers are in compliance and help people caught in emergency situations. Do you have a compliance strategy mapped out?
VoIP is great, it's growing, and it's essential to rural broadband that electric cooperatives deploying to connect their communities. Almost every electric cooperative delivers cloud communications as part of its broadband portfolio as it makes good business sense (see Top 3 Reasons to Add VoIP to FTTH).
Broadband Success Partners, in partnership with Alianza, has published a new white paper: Service Provider (R)evolution: Switch to Cloud Communications Platform. The paper explores how service providers can ditch the switch and use a cloud communications platform to be better prepared to succeed in this next decade of VoIP and UC.
We've written about softswitch replacement and migration, but it's not all about rip and replace. Another use case for a cloud communications platform is to power new business VoIP and unified communication services (what some call white label cloud PBX).