As a SaaS application, BTM allows SMBs to use their local or VoIP phone numbers to send and receive SMS and MMS text messages. Businesses can answer questions fast, automate common responses, schedule campaigns and notifications, remind customers of upcoming appointments or late payments, and more!
Sell BTM anywhere — even outside your broadband or voice footprint.
Most SMBs view text messaging as an invaluable customer communications channel.
Easily reach and sell to a broad range of SMBs on any voice platform.
82% of more than 500 SMB decision makers said they use or are interested in using BTM.
Bundle BTM with your existing solutions or sell it standalone.
Onboard and text-enable your customers in minutes, without extra equipment or truck rolls.
Improve productivity by automating repetitive, time-consuming tasks and allowing agents to engage multiple customers at once.
Increase customer satisfaction and response rates by engaging customers using their preferred means of communications.
Avoid missed texts and lost business by turning the landline number into an easy-to-use communication channel for customers and prospects.
Accelerate sales and support interactions by enabling fast, efficient, conversational text exchanges.
Boost business performance by improving campaign results and avoiding missed appointments, payments, or service calls.
Interaction continuity and message histories eliminate the need to use personal cellphones for business conversations.
In order to exceed customer expectations and deliver great customer experiences, you need to take a thoughtful approach to selecting digital technology.
The solution should be built with features that appeal to consumer’s digital driven lifestyle.
Let us show you why our cloud platform is the ideal solution to your challenges.