Inbound Marketing Blog

Call to the Cloud

Alianza's blog exploring cloud communications, NFV and virtualized software, and the evolution of VoIP and UC.

Lauren Kennedy

Lauren Kennedy is a Product Marketing Manager at Alianza, specializing in compelling storytelling, content writing, product management, digital marketing and sales enablement. Her 12 years in telecom has made her passionate about delivering the right solution, to the right customer & creating narratives that resonate the specific needs of organizations.

Blog Feature

Cloud Voice Platform

2021 Cloud Communication Survey (SMB Insights for Service Providers)

What Is a Cloud Communications Platform? A cloud communications platform is a SaaS application that uses the internet rather than a PSTN. There’s still a PBX or VoIP server involved, but it’s maintained off-site by the cloud provider who also handles all the time and knowledge intensive system maintenance and software updates. Cloud communications provides you with real-time communications and collaboration tools like voice, video, instant messaging, presence, collaboration, conferencing, and more.

Read More

Blog Feature

Business Cloud Communications

6 Ways Cloud Communications Creates Unprecedented Benefits (for Service Providers)

Cloud services are the new normal for businesses, with market revenue expected to surpass $49 billion by 2023.1As IT teams opt to host less hardware on-premises, SMBs and enterprises are increasingly diverting more budget dollars to cloud apps and platforms — and phone and communication systems are no exception. While the concept and benefits of cloud communications are not new, the COVID-19 pandemic has created an unprecedented market opportunity for service providers and SMBs.

Read More
Service Provider VoIP: Next-Gen is the Cloud

Service Provider VoIP: Next-Gen is the Cloud

Inform your voice network evolution and VoIP road map. Learn how the cloud can help you with cost reduction initiatives, virtualizing voice infrastructure and powering new service launches.

Blog Feature

Business Cloud Communications

Retail Cloud Solution: Top 5 Service Provider Benefits

The impact of the 2020 COVID-19 pandemic forever changed the retail industry. From in-store operations and supply chains to labor and customer engagement, nearly every aspect of business saw challenges which required retailers to respond with agility, innovation, and in many cases the right technology.

Read More