For the past several years I’ve started the year with a post looking back on how service provider voice is moving away from legacy approaches to a radically new solution we call the cloud voice platform (see last year’s Service Provider Voice - On the Road to the Cloud).
Yes, TDM switches endure in their obsolescence and softswitches and IMS technology linger while providers ready for the next step. NFV-centric VoIP networks are being contemplated, but many challenges remain for that network to become a reality.
Whether a provider built their own network with this early generation VoIP equipment or uses a wholesale solution or is brand new to voice, this model is increasingly attractive. From our conversations and travels we see:
Cavell Group issued a report looking at the Communications Platform as a Service (CPaaS) Market.
Disruptive Analysis' Dean Bubley sees a category emerging and takes a stab at giving it a name in his blog post The rise of Managed Voice Infrastructure... or perhaps VIaaS or UCaaSaaS?
Heavy Reading conducted a survey and authored a white paper (sponsored by Alianza and Level 3) Migrating Service Provider Voice Infrastructure to the Cloud.
Alianza records our best year yet.
BroadSoft BroadCloud growth outpaces software CAPEX.
GENBAND sees Kandy adoption.
Metaswitch joined the cloud voice platform club.
We view 2016 as another strong year in the cloudifying service provider voice infrastructure. We expect more players to enter this space as more service providers adopt a cloud-centric model to unlock growth potential for fixed line voice.
Read more about this new solution category in our white paper Service Provider VoIP: Next Gen is the Cloud.