Alianza is seeking a full-time Voice/VoIP Engineer to join our technology team with responsibility for all things related to our voice platform. As a thought leader in cloud based communications, Alianza is moving aggressively forward into virtualized and next-gen voice. This position works closely with other VoIP engineers and the systems engineering teams to constantly innovate and improve the Alianza communications platform.



  • Ensure overall availability and stability of the Alianza communications platform and network
  • Configure and manage our next-gen voice network - Collaborate with the Systems & Network Engineering
    teams when needed
  • Responsible for researching and learning about new versions, features, hardware and technology
    advancements that will enhance VoIP deployment
  • Research and recommend innovative voice solutions, develop models and plans for consolidating and
    virtualizing infrastructure
  • Identify and proactively resolve voice infrastructure/network issues and identify and manage risks and
    issues as a subject matter expert for daily operational support and projects
  • Own carrier certification projects (interop testing on new carriers)
  • Provide continuous evaluation of the company's voice infrastructure and initiate expansion or remediation projects to support growth and mitigate risks



  • 2 years of Networking, LAN/WAN experience, design and troubleshooting
  • Familiarity with high-performance/high-scalability telephony architecture

  • Strong desire to move into administration of advanced VoIP and cloud communications platforms

  • Experience with, or interest in, migrating hardware-based voice infrastructure to virtualization with automation/orchestration

  • Familiarity with VoIP/SIP technology

  • Understanding of NAT traversal solutions, IP QoS protocols

  • Strong IPV4/IPV6 knowledge

  • Excellent packet trace comprehension (Wireshark, TCPDump, etc)

  • Experience with modern codecs and protocols

  • Hands-on experience with FreeSwitch, Asterisk, OpenSIPS or equivelant a plus

  • Linux/Unix understanding and ability to navigate through a system, look at logs, etc.
  • Highly analytical and detail oriented

  • Excellent verbal and written communication skills

  • Experience with virtualization and cloud computing a plus

  • Passion for DevOps and continuous delivery a plus




Pleasant Grove, Utah