Operators have built the roads, but others are collecting the tolls. However, now there is an opportunity to regain their competitive edge and reestablish themselves as key innovators in the digital economy. By embedding AI across their operations, they can unlock new revenue streams and finally close the long-standing monetization gap – but before that, they must modernize the network.

Telecommunications has been on the world’s most expensive treadmill – lots of movement, but not much forward progress. Over the past decade, service providers have invested more than $3.6 trillion in network infrastructure. The payoff? Pretty much zero revenue growth.

Alianza’s new Intelligent Communications Fabric is built to make it faster and easier for service providers to modernize their networks and participate in the AI-powered communications era.

Intelligent Communications Fabric is described as the first full-stack platform that addresses the gap between legacy PSTN networks and evolving expectations in customer experience created by the arrival of AI-capable unified comms offerings from the likes of RingCentral.

At Navigate 25, Alianza customer, BT Enterprise Voice Director Ed Jakeman, explained the company is using AI to provide augmented hearing capabilities for emergency services calls.

Metaswitch lives on, but the shape of what Alianza hopes to deliver to the customers using those assets is changing radically.

Entrepreneur Of The Year celebrates ambitious entrepreneurs who are shaping the future. The 2025 Mountain West finalists are: Brian Beutler I Alianza I Pleasant Grove, Utah.

In a conversation at MWC, Dag Peak from Alianza explained how AI is revolutionizing voice communications, particularly for small and midsize businesses (SMBs).

At MWC25, Dag Peak from Alianza discussed how communication service providers can evolve beyond viewing AI solely as a cost-saving tool. Many providers are still operating on decades-old infrastructure that wasn’t built to integrate AI capabilities.

In a conversation at MWC, Dag Peak from Alianza explained how AI is revolutionizing voice communications, particularly for small and midsize businesses (SMBs).