The FCC is making a big push to help consumers combat robocalls and telemarketing calls. Robocalling is an awful abuse of technology and our telecom infrastructure. It's time for us to fight back and block these robocalls with new tools.
Last week Google Fiber announced a forthcoming home phone service as a new option for $10 per month. Google is making voice cool and useful with this market disrupting move. (I wonder if SMB hosted IP PBX services will follow in the future). Telcos, cable MSOs and other broadband providers should take notice. If you’re not offering your own branded VoIP over fiber broadband infrastructure, you better be! Here are three reasons why:
Build versus buy is a classic question when it comes to technology adoption. It’s true for enterprises as well as service providers. When it comes to voice, there is a spectrum of classic outsource options that include agent resale, white label/reseller VoIP programs and wholesale hosted VoIP. Now there is a new option: the cloud voice platform.
2015 was another banner year for moving service provider voice from old school ways to deliver voice to cloud-based solutions. As residential and business VoIP continues the shift to cloud delivery models, that transition is also happening to service provider VoIP infrastructure. As part of the movement to web-scale, virtualized solutions, cloud voice platforms are increasingly adopted by all types of service providers to power new services and replace aging, obsolete networks.
Heavy Reading released The Future of Virtualization Index Report this week giving a read out on the network virtualization evolution across three dimensions: planning, deploying and investment status. Planning is in full swing, but deployments are rare. Cloud sourced NFV can accelerate that actualization.
Cable MSOs have delivered impressive growth, but in order to not shed value they must respond to the coming disruption with innovation across products and business models. That's the message from Accenture's report Driving a New Era of Value Growth in the Cable Industry. We see the cloud voice platform as one such response to the headwinds associated with cable voice services and aging VoIP networks today.
VoIP fraud is serious business and rightly worries the finance, security and operations teams at service providers. And so we take it seriously with a collection of tools, safeguards and policies that first aim to prevent fraud from taking place and then, secondly, mitigate the exposure should a bad guy get through. The limits we put into place translate into minimized risk.