Voice is a key service offering for cable operators, but legacy solutions are complex and expensive. It’s time for an upgrade. Alianza’s cloud communications platform enables cable service providers to boost voice profitability and rapidly launch new services with a number of initiatives.
Whether you’ve used wholesale hosted solutions or built your own network in the past, we can help you boost margins, launch new business UC services, and simplify operations. With our cloud cable VoIP platform, your voice becomes an app over your broadband network without cumbersome infrastructure.
Cable broadband providers still have plenty of opportunities to retain existing customers, secure new voice customers, and win back old ones with a cable VoIP platform. In a recent survey of SMB decision makers, nearly 60% of respondents said they have switched or seriously considered switching voice providers in the past several years.
SMBs said their top criteria for selecting a voice provider are ease of use, speed and efficiency of deployment, and brand reputation. Surprisingly, the SMBs we surveyed don’t place as much emphasis on a service provider’s local presence. If all other criteria are equal, that can certainly be a differentiator for a provider.