The Future of Cloud Communications

for Service Providers

Alianza makes it easy to upgrade from BroadSoft, Metaswitch, Genband, or other legacy softswitch networks.

Alianza is the Only Cloud-Native,

Carrier-Grade Communications Platform Built for Service Providers

We help you win against OTT voice applications and outpace industry growth rates.
You'll be in good company
Lumen logo
Ligado networks logo
Rogers Logo
British Telecom (BT) Logo
Liberty Global Logo

Cloud Solutions Built to Leverage Your Broadband Assets

Our cloud communications platform is highly sustainable, cost effective, all-inclusive, and flexible — enabling service providers to quickly address evolving market demands and growth that on-premises solutions can't keep pace with.
uc for msp
Feature-rich cloud PBX with unified messaging and collaboration on any device.
Text-enable any business phones line for SMS and MMS two-way chat automated responses.
uc for msp
Secure, reliable, cost-effective, and full-featured voice service with a dedicated web portal.
SIP Trunking
Fault tolerant PBX and PRI connections to your customers on-site PBX system.
uc for msp
Simple, line-based business phone service with hunt groups to easily address small office needs.
Desktop and mobile apps with voice, video, messaging, presence and collaboration tools.

Benefits of a Full-Stack Cloud Communication Platform

Whether your customers simply need phone services or want to enhance their services with mobility and collaboration tools, Alianza's cloud communications platform does it all.


Scale seats up and down to meet your customer needs. Business collaboration tools with options for team messaging, video meetings, and more.

Proven Interoperability

Leverage your existing tech stack to effortlessly extend UC and collaboration services to customers, regardless of their existing network.

Comprehensive Support

It’s all covered — cloud provisioning, upgrades, security, enhancements, and maintenance — and there’s no need for an IT team to manage it.


Our platform's next-gen cloud PBX technology offers a range of residential and business functionality with easy-to-use tools.


Leverage next-gen technology to offer your customers a broader portfolio of services, lower upfront costs, and reduced ongoing effort.

Remote Deployment

A completely hands-off IT experience means there is no need to coordinate multi-location deployments, giving you back valuable time.

Through Alianza’s platform, we are strengthening our portfolio of next generation cloud services to enable the speed, scale, and agility the market demands. Together, we are uniquely positioned to help Lumen’s customers successfully navigate from legacy voice services to the cloud. This helps us achieve our strategic revenue growth goals and differentiates us from over-the-top competitors.
Scott Velting, VP of Product ManagementLumen

Cloud Communications Offers Abundant Opportunities

Alianza makes upgrading to a next-gen cloud communications platform easy, highly profitable, and future-proof with agile software-as-a-service solutions. We'll let the numbers speak for themselves.
of SMBs don’t use an over-the-top (OTT) provider for voice services, leaving a substantial market opportunity for service providers.
of SMBs indicated advanced voice features are critical for success.
of respondents said they use or are interested in using business text messaging.
of respondents say their employees require a softphone with one-quarter saying it’s the only phone option their employees need.

The Alianza Difference

With our cloud communications platform, voice becomes an application on your broadband network, creating a compelling business case for new service possibilities. We are invested in your success.

Our Platform


Our cloud communications platform enables service providers to leverage their local presence and broadband assets to deliver a more secure, higher quality, lower cost, and more profitable solution than OTT competitors.

Customizable Interoperability

A powerful API suite enables service providers to create tailored communications solutions for their markets. Integrated business systems and workflows are easier to consume, sell, manage, support, and bill.

Private-Label Branding

Flexible, built-in branding options offer service providers the choice of whether to use our generic customer-facing brand, Cymbus, or implement their own branding across all end-user interactions.

Our Products

SaaS Model

Our OPEX SaaS model and broad portfolio of cloud-based products increases flexibility and replaces deprecation, which allows providers to grow revenue by delivering a superior customer experience.

End-to-End Ownership

We own, control, and develop our cloud communications platform to provide the highest quality solution. New features are delivered in a continuous, non-disruptive fashion, so you can take voice to new heights.

Built for Service Providers

We focus on making our cloud communications platform solutions easy to manage, easy to consume, and highly profitable for service providers, which results in services that resonate with end users.

Our Company

Mutual Success Mentality

Our Customer Success team is your competitive weapon. We are committed to your success and provide the industry’s best capabilities to onboard, deploy, and scale your operations.

Fast-Track Marketing

We provide extensive market-ready sales and marketing enablement materials to reduce your customer acquisition and asset development costs, and, ultimately, increase your speed to market.

Your Partner, Not Competitor

We do not compete with our customers for residential, SMB, or enterprise business. Rather, we offer full-stack cloud communications platform solutions for you to offer directly to your customers.

Learn With Alianza

From solution briefs to white papers, see how Alianza's cloud communications platform has helped service providers improve the quality of their offerings.