As firms increasingly embrace digital transformation emergency comms can prove tricky. Alianza has developed its cloud communications platform to help US-based service providers more easily comply with enhanced 911 (E911) federal regulations, that came into effect last month.

Today, Alianza Inc. announced new developments for its cloud communications platform that are designed to help US-based service providers more easily comply with enhanced 911 (E911) federal regulations like Kari’s Law and RAY BAUM’s Act, the latest requirement going into full effect on January 6, 2022.

Cymbus desktop and mobile applications now leverage location services to dynamically route emergency calls to nearest public safety answering point.

While location compliance for landlines is not new, the expansion of unified communication tools that allow users to make calls from personal computers, tablets, and other mobile devices has made location detection and 911 compliance more complex. As enterprises and organizations increasingly embrace digital and cloud transformation, E911 compliance is growing in importance and the...

Alianza’s cloud communications platform continues to ease service provider compliance with E911 regulations, and can now leverage location services to dynamically route emergency calls to the nearest public safety answering point.