Jackson Electric Cooperative is on a mission to provide safe and reliable power and broadband to their member communities in rural Texas. Today, they have more than 16,000 meters of electrical lines and 12,000 broadband subscribers and are working to expand their fiber network to as many areas as possible.

Jasper County REMC needed a reliable voice communications partner to secure RDOF support and expand their broadband networks.

SandyNet faced continuous lack of visibility into their voice platform, interoperability issues with their devices, and voice felt like a necessary evil.

Jackson Electric Cooperative is on a mission to provide safe and reliable power and broadband to their member communities in rural Texas. Today, they have more than 16,000 meters of electrical lines and 12,000 broadband subscribers and are working to expand their fiber network to as many areas as possible.

Ciello strugglinged with their previous hosted softswitch provider, whose lack of platform control caused huge delays and impacted their customer’s experience.

Service Electric Cable TV was “never allowed to make an order,” which created a bottleneck for onboarding new customers and often required repeating processes.

Lumen “customers are looking for a solution that suits their needs, provides modernized technology, and sets them up for future growth opportunities.”

Despite initial hesitancy from Horizon Telcom's veterans, Alianza’s platform and team of experts was the clear choice.

After three acquisitions, Xplornet Enterprise Solutions required interoperability with users’ existing hardware to avoid replacing thousands of dollars' worth of new phones.