3 Key UC Features Service Providers Must Offer Remote Workers
One of the biggest advantages of a cloud-based Unified Communications platform is the ability to recruit and integrate team members literally anywhere in the world.
One of the biggest advantages of a cloud-based Unified Communications platform is the ability to recruit and integrate team members literally anywhere in the world.
Who else remembers the early days of video conferencing? Back then everyone was in awe of it because the ability to have it was seen as a status symbol, due to extremely high set up and maintenance costs.
Alianza announced the availability of Business Text Messaging, offering CSPs revenue opportunity through a capability in high demand for SMBs.
VoIP is great, it’s growing, and it’s essential to rural broadband that electric cooperatives deploying to connect their communities. Almost every electric cooperative delivers cloud communications as part of its broadband portfolio as it makes good business sense (see Top 3 Reasons to Add VoIP to FTTH).
Broadband Success Partners, in partnership with Alianza, has published a new whitepaper: Service Provider (R)evolution: Switch to Cloud Communications Platform. The paper explores how service providers can ditch the switch and use a cloud communications platform to be better prepared to succeed in this next decade of VoIP and UC.
For the fourth year in a row, Alianza is named to the list by BBC Magazine editors, recognizing contributions and leadership in “Building a Fiber-Connected World.”
We’ve written about softswitch replacement and migration, but it’s not all about rip and replace. Another use case for a business communications platform is to power new business VoIP and unified communication services (what some call white label cloud PBX).
With the acquisitions of the VoIP 1.0 softswitch vendors, including BroadSoft, GENBAND, and Metaswitch, communication service providers are asking: what is the future of my VoIP softswitch network? Is my current supplier the one that can take me to the web-scale, cloud-centric future?
As businesses adopt hosted communications services, some historical telecom service providers are hosting their own offerings on their infrastructure.
The call to quarantine and work from home to stem the spread of the coronavirus has caused a massive shift in network usage patterns, affecting where and when a network is used and the amount of traffic over these broadband networks. These shifts have also led to an increase in wireline voice traffic.