Largest Tsunami in History
Picture this: It’s a beautiful clear summer day at Lituya Bay, Alaska, on July 9, 1958, and you’ve been enjoying some time on the water in your boat. Suddenly, at 10:15 p.m., an earthquake strikes the Alaskan panhandle along the Fairweather fault line. This 7.8-magnitude earthquake causes a landslide consisting of 90 million tons of rock and you witness a megatsunami that reaches over 1,700 feet above you. It covers 5 square miles of land, uproots hundreds of thousands of trees, and obliterates the shoreline—restructuring the entire landscape. What do you do? What does anyone do when they encounter such a force? You do what Howard Ulrich did. Howard survived that unimaginable wave by understanding what was happening and reacting calmly and with presence of mind.
Which is exactly what we all need to do as the megatsunami of artificial intelligence bears down on our industry.
Tsunami of AI Business Solutions
Just as a tsunami floods the land, leaving it soaked with salt and reshaped by its force, AI has surged through our technologies, saturating every corner and leaving traces of itself embedded in nearly everything we use.
One of the changed landscapes from this tsunami is voice services for businesses. Many customer service solutions, for example, now offer AI-enhanced features such as automatic chat responses, real-time call analysis for quality assurance, guidance for new agents, and more.
There are many AI business solutions for communications service providers (CSPs) to explore in this new landscape—and the best place to start is in the cloud.
Accessing the Cloud
The cloud serves as the hub for AI innovation and deployment. CSPs that provide telecommunication services with on-prem equipment will need to draft a plan for how they will eventually connect more of their systems to the cloud. Their cloud migration journey could include continuing to utilize some of their existing equipment and building connections to hosted systems or ejecting their old equipment all together.
Whichever direction they’re headed, Alianza can help with the right cloud migration solutions.
Alianza is Here to Help
At Alianza, our expert teams have partnered with hundreds of service providers at every stage of their evolution—from the earliest considerations of moving beyond legacy hardware to fully embracing our cloud communications platform. Our cloud migration consulting services are designed to guide CSPs through their transformation journey, helping them choose the right technologies for today’s demands and tomorrow’s growth. Whatever your goals, our dedicated specialists are here to ensure you reach them with confidence and clarity.
Look to us for cloud migration consulting at every step of the way.
Plan Your Next Step
Like scientists monitoring the world around them to identify these shifts before they occur, we-the Alianza product team, have mapped out where we see the industry going with AI business solutions and are creating in-house products to support CSPs and their customers.
Join me at Navigate 25 where we’ll come together to discuss this new landscape and how CSPs can capitalize on the opportunities found in this new world during multiple sessions covering our product roadmap, the customer journey, and in-depth looks at our current product offerings.
