Voice is still an integral part of the overall communications package for businesses – helping to increase customer value, reduce churn, and more – but these legacy voice products aren’t going to get you there.
BlogCloud TransformationJune 18, 2024by Dag Peak
When the Other Shoe Drops: Navigating the Path Forward as Metaswitch Reaches End-Of-Life
For the service providers that have relied on Metaswitch to power their voice networks, now is the time to plan a new path forward.
BlogCloud TransformationMay 20, 2024by Dag Peak
Threat Level Rising: Microsoft to Sunset MaX UC, Confirming a (Not Too) Distant Reality
In the face of sunsetting technologies and OTTs that are plotting to poach customers in droves, moving to the cloud gets more urgent every day.
Despite what they say, over-the-top (OTT) unified communications vendors like Zoom and RingCentral are not playing on the same team as telco service providers.
BlogCloud TransformationOctober 17, 2023by Dag Peak
Top 4 Telco Revenue Roadblocks Facing Providers in 2023
Telecommunications is undergoing rapid transformation. Let's explore four key challenges faced by service providers and how they can overcome these obstacles to boost revenue growth.
