Grow commercial revenue, stand out from the competition, and deliver a compelling new communication service to your small and medium business customers.
With SMS open rates are as high as 98%, it's one of the easiest and most impactful communication channels a business can use. You can unlock a powerful new communications channel for your customers.
In a few simple steps, Alianza-powered service providers can onboard and text-enable a business customer.
The market demand and use cases are clear: SMBs will embrace this service as it helps them strengthen customer relationships; streamline sales, support, and marketing interactions; and improve business outcomes.
This SaaS application enables a business to use its existing phone number to send and receive SMS and MMS with customers and prospects.
Shared inbox for employees to manage all inbound and outbound communications. Agents can view and manage multiple customer threads in a single window.
Automatic replies to inbound messages based on keywords and business rules. Businesses can use a list of keywords to answer common questions, like business hours or address.
Businesses can craft specific messages based on specific days or hours.
Support texting for different business lines (e.g., main company number, local branches, support).
Contact list management and features to easily send promotions and alerts.
Mark Masenheimer, Vice President
Blue Ridge Communications
It's easy to get started with our cloud-based solution. It's easy for your business customers, too. No equipment or truck rolls needed. You can sell it anywhere, over any phone solution (even if you don't provide it). Schedule a meeting with our team to learn more.
Learn more about the key features and service provider benefits of Alianza's Business Text Messaging product.
Alianza Launches Business Text Messaging for Service Providers.
Learn how Business Text Messaging can drive service provider commercial revenue growth and digital transformation for SMB customers.