National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for their Member-Owners, who are primarily utility cooperatives and broadband companies, across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering, and operations, as well as many other leading edge IT solutions.
Flow-through provisioning between the platforms, which is supported via APIs, reduces swivel chair management and improves operational efficiency.
Create and activate new accounts and update existing account features, including phone numbers, devices, billing, and other services.
Service provider staff can now enter, update, and retrieve customer information in a single back-office platform to seamlessly provision joint customers.
NISC’s iVUE Connect provides a complete suite of broadband billing, customer management, and provisioning solutions for electric cooperatives, and Alianza’s cloud communications platform provides a turnkey VoIP solution that enables broadband providers to deliver residential and business services. Working together, the Alianza-NISC integration automates workflows to reduce costs and accelerate time to revenue for VoIP services.