Great Lakes Data Systems (GLDS) offers end-to-end customer management, all from the cloud. Whether it’s simple digital box activation, or complete multi-service broadband operations, GLDS supports the tools needed to operate like a Tier 1 operator, without the infrastructure and maintenance. GLDS is an Alianza billing partner that provides a complete suite of billing, customer management, and provisioning solutions for small-to-medium broadband providers.
GLDS and Alianza have partnered to dramatically simplify VoIP management, accelerate time to revenue, and reduce the cost of delivering cloud communications. Alianza’s cloud communications platform provides a turnkey VoIP solution that enables broadband providers to deliver residential and business services. Together Alianza and GLDS provide a complete solution encompassing both voice service delivery and comprehensive back-office functions, including account creation, number activation, billing, and customer care. GLDS is a member of the Alianza Technology Partner Program and Alianza’s cloud communications platform is a GLDS Certified voice solution.
Enter, update, and retrieve customer information in a single back-office platform.
Including both device and service suspension or limiting.
Add or modify numbers and devices, including both device and service updates.
Accelerate activation, porting, and billing with rated call detail records (CDRs).
In order to exceed customer expectations and deliver great customer experiences, you need to take a thoughtful approach to selecting digital technology.
The solution should be built with features that appeal to consumer’s digital driven lifestyle.
Let us show you why our cloud platform is the ideal solution to your challenges.